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Technology Services Manager

JR-830 Requisition #
Thanks for your interest in the Technology Services Manager position. Unfortunately this position has been closed but you can search our 106 open jobs by clicking here.

Leadership Expectations

  • Exceptional team management and leadership skills, with a proven ability to develop and lead large operations teams in a client service-focused environment.
  • Highly effective communications and exceptional customer service skills; ability to communicate clearly, credibly and diplomatically with all levels in an organisation and build effective internal and external client relationships is critical.
  • Talent for creating client satisfaction; demonstrated ability to focus on the client value in all work.
  • High comfort level with sometimes stressful client requirements. Ability to listen effectively and maintain professionalism under pressure.
  • Strong relationship skills and an understanding of different ways achieving outcomes, with business and IT teams, using both business and IT terminology.
  • Strong problem solving and entrepreneurial skills to drive solutions to completion.
  • Proven Budget and Vendor Management skills.

Skills and Experience

  • Able to act as a bridge between both technical and non-technical teams.
  • Thorough, problem solving mind with strong analytical skills around process and procedures and how to apply.
  • Experience managing complex operational IT issues.
  • An understanding and experience of interacting with ITIL processes such as Change and Problem Management.

Degree level educated with a bachelor's degree or equivalent experience.

To find out more:

Interested? To find out more about what it is like to work at Clifford Chance in London please visit our careers site

Equal Opportunities

At Clifford Chance we understand that our true asset is our people. We believe that each and every one of us should experience an equality of opportunity and an equality of experience here. We are always working to develop and deliver the best and most innovative approaches to make that happen. Inclusion is good for our team and their families, our firm and society. 

We are therefore committed to treating all employees and job applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

The firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

We have a number of initiatives and networks that support our aspiration to be the Global Law Firm of choice. These include our LGBT, Gender Parity, Ethnicity and Disability networks. 


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