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Senior Legal Technology Advisor

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Technology
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JR-162 Requisition #

Senior Legal Technology Advisor

 

Clifford Chance is seeking an ambitious, talented Senior Legal Technology Advisor who has an in-depth understanding of legal service offerings to own, develop and implement the legal technology strategy for our Global Financial Markets practice area in our London office.  

 

Our clients increasingly expect us to invest in new innovative approaches to reduce their costs, improve outcomes and enhance their service experience. Our leadership in this area is something we refer to as "Best Delivery". To better support our partners in designing innovative approaches to matter delivery, we have created cross-functional teams, distributed across our offices, including continuous improvement, legal project management, resource managers, pricing experts and legal technology advisors. 

  

This individual will have significant knowledge of advanced legal software applications and will be closely collaborating with the cross-functional team to help us reduce the cost of our legal service delivery by streamlining the work using our existing services and products (including technology solution) and where appropriate identifying the need for new solutions. 

 
How you will influence: 
  • You will work with the cross-functional team to develop a deep understanding of our lawyers and client's needs, promoting to our lawyers the benefits of our relevant legal technology toolkit, how to best use it and in which scenarios and where appropriate how to configure or sometimes capture requirements for further customisation, to be delivered via our legal technology teams – you will also be expected to work directly on matters with our lawyers and the clients' teams. 
  • You will work closely with our lawyers, you will help us keep an eye on the local legal market trends, capture feedback on existing products and share with our central product management teams; and identify process improvement opportunities and report findings about local emerging technology solutions so they can be considered as part of our innovation pipeline. 
  • As a legal technology advisor, you will be passionate about digital transformation, including through the use of artificial intelligence solutions, data-driven and comfortable in manipulating data to make better decisions.  
What you will be doing: 
  • Working with lawyers and the cross-functional team, develop a deep understanding in order to deliver against our clients expectations. 
  • Building strong relationships with lawyers to engender trust and be viewed as a "trusted advisor", delivering at the pace of the client needs. 
  • Balancing immediate client needs with strategic aims of the firm/function with existing solutions in most cases, and where appropriate identifying opportunities for new solutions. 
  • Focusing on promoting the relevant use of our existing legal technology toolkit to our lawyers. This will require explaining solution benefits, metrics-driven adoption of those tools and provide tailored specialist guidance on those solutions. This will also require you to help provision and deliver "configuration" needed from existing solutions. 
  • Where necessary, identifying the needs for further integration, configuration or further customisation of existing solutions; and identify requirements for new solutions to provide to our product management teams. 
  • Maintaining our legal technology toolkit usage metrics to prioritise our efforts for adoption and identify challenges to be addressed in collaboration with the product management teams. 
  • Capturing the success stories of our legal technology toolkit and sharing with the global team of legal technology advisor and product management teams. 
  • Providing feedback and insights from the local market and local needs, challenges, usage, etc. to the product management teams so roadmaps and solutions delivery better address the challenges faced by lawyers. 
  • When adding new solutions to our legal technology toolkit, assisting with the introduction, deployment, communications while focusing on the overall legal service delivery process. 
  • Identifying and supporting a number of power users in key legal technology solutions to help us scale our delivery capabilities. 
  • Working closely with our product management teams when we are developing new solutions providing feedback and advise on effective delivery needs to ensure it best meets our lawyers requirements and delivers better experiences to our clients. 
  • Promoting the usage of our training materials available (and where necessary feedback on improvement opportunities). 
  • Delivering tailored presentations and demos about our legal technology toolkit, including advanced specialist solutions (including artificial intelligence tools). 
  • Supporting our business development teams by contributing in a timely manner to panel firm and client RFP responses, demonstrating our competitive advantage in efficient and integrated legal service delivery (including through the use of our legal technology toolkit). 
  • Supporting the objectives of the cross-functional team by identifying opportunities to use our other services such as our legal delivery centres in Delhi and Newcastle, continuous improvement, legal project managers, etc. 
Skills:
  • Excellent communicator and strong influencer. Able to influence both lawyers and clients, and able to clearly articulate and explain legal technology solutions benefits in non-technical terms. 
  • Strong relationship skills and an understanding of the different ways of achieving outcomes, with business and IT teams, using both business and IT terminology. 
  • Extensive senior stakeholder management skills. 
  • Strong problem solving and entrepreneurial skills to drive solutions to completion. 
  • Good judgement and a skill in identification and prioritisation of added value and strategic tasks. 
  • The intellectual rigour and insight to be credible with a highly intelligent and experienced internal and external client base. 
  • Effective communication; verbal and written, delivered with enthusiasm and impact. 
  • A confident, firm and positive approach; comfortable will dealing with people at all levels in the firm. 
  • Strong listening skills.  
  • Highly developed written communication skills and capable of producing global and sensitive communications to a varied audience at all levels. 
  • Excellent verbal and interpersonal communications skills – some form of customer-facing interaction or consulting experience is a plus. 
Experience:
  • Prior experience delivering process improvements and introducing legal technology solutions, ideally in a professional services environment. 
Knowledge:
  • Significant knowledge of advanced legal software applications
Qualifications:
  • Educated to degree level, preferably but not essentially in a legal or technical discipline. 
To find out more:

Interested? To find out more about what it is like to work at Clifford Chance in London please visit our careers site


Equal Opportunities

At Clifford Chance we understand that our true asset is our people. We believe that each and every one of us should experience an equality of opportunity and an equality of experience here. We are always working to develop and deliver the best and most innovative approaches to make that happen. Inclusion is good for our team and their families, our firm and society. 

We are therefore committed to treating all employees and job applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

The firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

We have a number of initiatives and networks that support our aspiration to be the Global Law Firm of choice. These include our LGBT, Gender Parity, Ethnicity and Disability networks. 

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