This job posting isn't available in all website languages

Night Document Production Specialist - 6 Month FTC

Busn Servs & Facilities
1900003T Requisition #
Share this Job
Night Shift - 00.00 - 08.00 / Monday - Friday (weekly shift starts midnight Monday and finishes 08.00 Saturday morning)


Clifford Chance is the largest fully integrated global law firm.  A vacancy has arisen for a Document Production Specialist (DPS) within the Document Production Unit (DPU), supporting all Practice Areas and Global offices. The DPS works as part of the Document Production team based on a Satellite floor or within the Central Unit and is responsible for providing a direct first class professional document production and customer service to the partners and fee earners in the group. The DPS will also need to liaise closely with the Client Liaison Specialists (CLSs), and Managers to ensure the fee earner deadlines are achieved.

Key Responsibilities

The DPS reports to the Document Production management of the DPU and is expected to create a positive working relationship with team members in their group. There are a number of high level categories, detailed below, which describe the core activities of the DPS role:

Document Production - Providing an accurate and high quality document production service to fee earners.  Profiles vary across a large suite of legal and non legal work streams, plus audio.

Team Support - Working collaboratively with team members to ensure the provision of first class support services to fee earners

Customer Service - portray a proactive, friendly, helpful, willing and  efficient attitude at all times 

Nights / Weekends - Switchboard and faxing duties as required

Specific areas of focus will vary over time in accordance with the firm's specific requirements, but each DPS will be required to perform tasks within these categories. 

Working Relationships

Along with all Secretarial Services staff, a key attribute of a DPS' success will be dependent on the positive and collaborative working relationships which they build with colleagues in the Practice Area and this aspect of their performance will be specifically measured by the "Working with Others" competency. The key working relationships for a DPS will be:
  • Fee earners to whom they provide first-line support
  • Legal Support management (LSMs)
  • DPU Team Members
  • Practice Area LSS's and Service Centre's
  • Minimum copy typing speed of 60 wpm
  • Audio typing 50 wpm
  • Advanced knowledge of Microsoft Word
  • Intermediate knowledge of Microsoft Outlook
  • Intermediate knowledge of Adobe Acrobat
  • Intermediate knowledge of Microsoft and Excel
  • Intermediate knowledge of Adobe suite
  • Basic knowledge of Microsoft PPT
  • Solid experience within a professional corporate services environment
  • GSCE/O-level standard or equivalent
  • Strong communication skills are essential, the ability to communicate clearly, persuasively and with sensitivity, both orally and in writing as you will be dealing with lawyers, partners, secretaries, trainees, paralegals and various support staff regularly
  • Demonstrate experience of using own initiative / judgement
  • Experience of working to deadlines, prioritising a busy workload and working under pressure, especially when working alone or during the closing of deals
  • Ideally, solid document production experience
  • Previous experience within a legal environment would be an advantage
Client Focus

At Clifford Chance, we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand, anticipate and fulfill the unique needs and expectations of each client.  We call this "Client Focus" and to help deliver this core part of our business strategy, we want to recruit people who not only excel in their field but who are also client focused.
We are looking for people who:
  • can demonstrate a keen interest and enthusiasm to understand their clients' priorities;
  • are self-starters but also team players ready to help others and contribute to the overall success;
  • listen, question and deliver; and
  • are reliable and responsive, who can put the needs of the client first.
In short, we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.

To find out more:

Interested? To find out more about what it is like to work at Clifford Chance in London please visit our careers site

Equal Opportunities

It is the Firm's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Firm will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.
The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
The Firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.
The Firm is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. All staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity. Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My applications

View your applications

My applications