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Communications Staff
JR-3451 Requisition #


This is a fixed term contract expected to be from July 2022 to July 2023.

Job Overview


Working in the Global Digital Marketing team and reporting to the Global Digital Marketing Lead, you will provide advice and support for our multiple websites, blogs, accessibility standards and analytics. 


Who you will work with


This role will form part of the digital team and play a crucial role in working closely globally with our wider digital marketing and communications colleagues, and across practices, regions and functions to evaluate and implement new digital marketing opportunities, including creating and evaluating the right website strategies, CMS and tactics with a strong focus on the strategic, relationship and commercial benefits and ROI.



What you will be responsible for


  • Responsible for the strategy and performance of the firm's CMS platform (Adobe), including the firm's main website, microsites, toolkits and client portal (premium content platform)


  • Being a key stakeholder in the firm's website restructure project, providing the technical and user experience knowledge, as well as actively manage the digital agencies


  • To continuously look at making enhancements and developing requirements for new features in order to deliver the best experience to our clients and other key audiences


  • Building a strategy around the firm's personalisation tool Adobe Target, how it could be further implemented and AB testing creative approaches to ensure marketing campaigns achieve the best results and the lessons learnt are fed back to


  • Creating campaign-led landing pages as well as optimizing user journeys to deliver the best engagement


  • Strive to achieve good accessibility standards across all digital platforms


  • Execute the digital team's SEO strategy, delivering on set KPI by working together with other members of the team and an external SEO agency


  • To identify CMS enhancement roadmap for 3-6-9 months with the wider digital team


  • Ensuring best practices are being upheld by other website content editors, in charge of quality control and training


  • Proactively manage various agencies/teams such as our development agency, IT team and Adobe Support team 


  • Track resource availability, challenges and opportunities in the delivery of the operational roadmap



What you will do


  • You will be a key member of the team in showcasing digital first for the firm


  • You will collaborate across teams and functions


  • As a senior member of the team you will help to lead on the website, microsites and client portal


  • Ideas and data driven and action oriented





  • Significant experience working with at least one content management system, preferably Adobe Experience Maker (AEM), both on the technical and content side


  • Good understanding of HTML, SEO and UX


  • Analytics skills (Adobe and/or Google Analytics)


  • Detail-oriented, with strong analytical and problem-solving skills


  • Excellent stakeholder engagement skills, with the ability to work across multiple internal and external stakeholders


  • Being a team player and collaborating effectively with a geographically dispersed team 


  • Analyzing and presenting data to key stakeholders


  • Thinking outside the box to come up with innovative points of view on existing or new challenges


  • Experience in persona driven audience targeting and creative identification of devising digital techniques to drive engagement  


How we will support you


From your first day with us, you will have varied opportunities to continuously grow and develop your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning.
We also have access to DMI courses, LinkedIn premium tools and you can be part of the Global digital marketing group which meets on a bi-monthly basis to share ideas and discuss best practices in all areas of digital.



About the Firm


Whatever your area of expertise, you will find a range of career opportunities at Clifford Chance. And wherever you’re heading, Clifford Chance is where you can be true to your ambitions.

Our firm, work and people span jurisdictions, cultures and  languages. In a world where commercial success increasingly relies on globalisation, we offer clients a truly international perspective, and we offer our people a rewarding and stimulating career. 

We're proud of our approachable, friendly and team-based way of working. Highly professional and self-assured, with an entrepreneurial streak, our people are more than happy to share their expertise and knowledge.


Equal opportunities


At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. 
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more here


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