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Project Professionals
JR-3450 Requisition #
Thanks for your interest in the Continuous Improvement Portfolio Manager - APAC position. Unfortunately this position has been closed but you can search our 212 open jobs by clicking here.

Skills & Experience:


Professional Expertise




The role incumbent should possess the following key skills for this role: process improvement (Lean Six Sigma Black Belt or Master Black Belt Certification is highly desirable), business transformation, programme management, change management, consulting skills, creative, strategic, critical and organisational thinking. They should be able to demonstrate a consistent level of skill at an advanced level and a breadth of experience across increasingly complex and large projects.


The role incumbent would preferably be educated to degree level with a bachelors degree or equivalent




The role incumbent is likely to have come from a professional services environment where they have been involved in business transformation/client service improvement projects and programmes.


Prior experience in managing change and transformation programmes is essential.The role incumbent should have managed a number of multi-disciplined, complex and strategically important projects from end-to-end and should have delivered revenue, cost and/or service improvement results relating to the set project objectives.


The role incumbent should have experience of delivering training and mentoring of other people within the organisation.


Analytical Thought and Problem Solving


Problems will most likely be varied in nature and the role incumbent should expect these to occur on a regular basis.The incumbent should anticipate risks and take actions to minimise any disruption to the business.


This role requires the incumbent to take a consultative approach, which will involve a high level of creative thinking when seeking to understand, document and resolve problems, along with the ability to think laterally and innovatively if necessary. The incumbent should be skilled in a number of different techniques to analyse problems and decompose them to their component parts in order to effectively communicate with the team members and, where appropriate, challenge stakeholders to consider alternative angles.


This role incumbent will receive direction and support primarily from the Regional Programme Director as first point of escalation, but advice or assistance may also be sought from their colleagues and a variety of other sources, e.g., legal technologists, , project managers, line managers and functional managers.


Communicating & Influencing


The role incumbent will need to have strong communications skills, providing a range of information and advice in a coherent manner and on a proactive basis. The context may require the role incumbent to establish credibility by demonstrating an understanding of the audience's needs and the nature of the information being shared. They should influence situations through the provision of information and advice on straightforward as well as more challenging issues, and will collaborate with other decision makers on day-to-day activities.


The role incumbent should communicate effectively with the team through structured meetings and reviews.

The role incumbent will be required to have strong change management skills and awareness, with the ability to be able to understand and effect minimum disruption to the business. This will involve the use of various techniques including communications planning and training.




The role incumbent will be required to set the vision/strategy for their portfolios of projects, whilst demonstrating a strong customer focus through clear recognition and understanding of the clients and their requirements at all times.


The role incumbent is required to have a sound understanding of business analysis and project management best practice, tools and techniques, with past proven experience in this field.


This will involve an element of leading by example and may require some development of team members in order to ensure project success. The role incumbent is likely to work with teams that vary in relation to the complexity, size and scope of the project. These teams will usually comprise of a number of specialists (including, where relevant, lawyers) from different functions.


The role will involve interaction with other teams, across different functions and/or businesses. Interaction with clients and/or others in third party organisations may also be required.


The role incumbent will be required to support people in applying the tools and principles of Continuous Improvement. Those people are likely to come from a range of backgrounds.


Some may be senior in the organisation and/or have significant experience of change management whereas others may be more junior and inexperienced. The role incumbent will need to tailor their coaching style to meet the learning needs of, and best support, each individual.

Organisational/Strategic thinking


The role incumbent's decisions and actions can impact a number of colleagues and/or internal or external clients with results being known in the short term. The impact affects a number of operational and financial parameters.


Managing Resources


The role incumbent will have line management responsibilities for the Continuous Improvement Project Managers in the APAC region and responsible for sustaining a high performing team. The role incumbent will be responsible for their own work and will provide advice, guidance, training and/or mentoring to others as required. They will also be required to request the use of resources from other departments, offices, vendors and suppliers for part or whole delivery.


The role incumbent may be required to plan, prioritise and allocate expenditure within work/project teams to achieve agreed results within existing budgets. They are likely to have to deal with multiple priorities, which may change and/or conflict from time to time, ensuring that they own and, where it is in their control, others' time is spent on activities that add the most value.


Making Decisions


The role incumbent makes decisions on matters to do with their own work and that of others in the team such as allocating tasks, scheduling work, etc. Work is generally guided by a range of policies, procedures, and precedents. The role incumbent uses discretion to tailor work practices to achieve the desired results. However, decisions that are likely to impact or change these parameters will have to be agreed with the relevant stakeholders.


Focus on clients


At Clifford Chance, we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand, anticipate, and fulfil the unique needs and expectations of each client. We work alongside other Business Professional colleagues to We call this "Client Focus" and to help deliver this core part of our business strategy, we want to recruit people who not only excel in their field but who are also client focused.



We are looking for people who:


•  Can demonstrate a keen interest and enthusiasm to understand their clients' priorities;


•  Self-starters but also team players ready to help others and contribute to the overall success;


•  Listen, question and deliver; and are reliable and responsive, who can put the needs of the client first.


•  We are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.



About the Firm


Clifford Chance is the world's largest fully integrated law firm committed to leadership and innovation in legal service. It is a global market leader in all major areas of legal advice and a major element of its strategy is to attract and retain the best people by developing and nurturingvthe talent that they have.


Clifford Chance is committed to delivering the highest levels of legal service. We recognise that achieving this not only relates to the quality of our advice, but extends to the way in which we deliver our service, which is why our 'Innovation & Best Delivery' programme is a criticalvelement of Firm strategy. To support our partners in designing new approaches to matter delivery, we have built cross-functional virtual teams in key centres across the globe, comprising the following capabilities Continuous Improvement, Legal Project Management, Cost Efficient Delivery Centres, Legal Technology, Research & Development and Data Science.


The Clifford Chance Principles embody what we stand for and aspire to be:

Exceeding clients' expectations


We are committed to helping our clients achieve their goals by providing commercially focused legal advice of the highest quality that will consistently exceed their expectations Local excellence, global standards


We ensure we can benefit our clients by combining the highest global standards of business and law with local excellence of service and by maintaining the depth, quality and scale of resources necessary to meet our clients' needs whenever and wherever they arise


Investing in talent


To deliver on our commitment to our clients, we recruit and develop the best people. We believe that, by delivering great client service, we will be involved in the most interesting and challenging client work and, as a result, achieve the reputation and the high levels of profitability which are essential to attracting and retaining the best people

An adaptable and approachable team


We believe in the power of collaboration, collegiality and teamwork and we have an open, approachable style. We expect our people to be flexible and creative and to have the desire and drive to embrace new experiences and challenges. We require everyone to put the interests of our clients and the Firm before their own Strength through diversity

We are proud of our firm and value the diversity of the people and cultures within it. In our firm people succeed according to their merits




Our strength comes from our one firm approach and our partnership ethos. They underpin our ability to deliver excellent client service and create a working environment where talented people can succeed. We are ambitious for our clients and ourselves but we understand the importance of making a positive impact on the community at large


An ambition for success


We are determined to be the leader of an elite group of international law firms and to be at the top of the profession in each market where we practise. Our aim is to be regarded as one of the world's leading professional services organisations


Thinking Ahead


To be at the forefront of the legal profession requires foresight, a desire to share ideas and a willingness to have a voice on issues of importance. We have the confidence to challenge existing thinking and to push boundaries.


To know more about what it is like to work in Clifford Chance in India, please visit link.



Equal Opportunities


At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more here.



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