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Project Professionals
JR-392 Requisition #

Job Title

Business Readiness Manager

Business Area

Business Services

Job Type


Global Career Band


Days/Hours of Work

UK Business Hours(1:30) to 10:00pm/2:30pm to 11:00pm)

Reports to

Programme Manager

Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. 


The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.


Alongside world-class legal careers, Clifford Chance offers excellent opportunities in the support functions that underpin its business operations.


By joining us in business services, you will help us to innovate in the way we deliver our services and enable us to run a successful multinational business that never stands still. 


Business services are integral to the running of the firm and are critical to its success.


Job Description

The business readiness manager plays a key role in ensuring the successful adoption of projects (change initiatives) across the organisation.

This individual will focus on the people side of change, including changes to business processes, systems and technology.

The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and to minimize resistance.

The business readiness manager will work to ensure faster adoption of changes, driving an increase of benefit realization, value creation and the achievement of results and outcomes.

While the business readiness may or may not have supervisory responsibility, they will have to work through many others in the organization to be successful.

They will act as a coach for senior leaders and executives in helping them fulfil the role of change sponsor as well as providing support and coaching to all levels of managers and supervisors as they help their direct reports through change transitions.

The business readiness manager will also support project teams in integrating change management activities into project plans.


Key Responsibilities

  • Apply a structured change methodology and lead all change management initiatives

Apply change management tools and processes to create a strategy which supports the adoption of changes required by each project or initiative.

  • Support communication efforts

Provide support for the design, development, delivery and management of both project and user-based communications. 

  • Support training efforts

Provide support and input into the design and delivery of project training initiatives.

  • Assess the impact and success of change

Identify key metrics for change success, produce impact analyses, assess change readiness and measure/ monitor change effectiveness.

  • Identify and manage areas of resistance to change

Proactively identify areas where resistance to change is expected, develop and manage approaches to reduce the impact of the resistance.

  • Integrate change management activities into broader project plans

Support Project Managers by developing change management plans that can be included in project plans, including dependencies on wider project activities.

  • Support and engage senior stakeholders

Provide support for key stakeholders on understanding change and managing it within their own areas.

Key Requirements
  • Experience of working within a global Professional Services organisation
  • A solid understanding of how people go through change.
  • Experience and knowledge of change management principles, methodologies, tools and approaches.
  • Exceptional communication skills, both written and verbal. 
 Excellent active listening skills.
  • Able to clearly articulate messages across a variety of audiences.
  • Able to influence others and move them towards a common vision or goal.
 Able to work effectively across all levels of an organisation.
  • Familiarity with project management approaches, tools and methodologies.
  • Flexible and adaptable.
  • Change Management certification desired.

Equal Opportunities

It is the Firm's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.

Furthermore, the Firm will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

The Firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

The Firm is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. All staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity. Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.


Any graduate

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