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Finance
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JR-617 Requisition #
                                      JOB DESCRIPTION

Job Title

Assistant Manager

Business Area

Finance Operations (India)

Global Career Band

Coordinator
Location

Gurgaon, Haryana, India

Days/Hours of Work
Monday to Friday, 1:30pm-10:00pm

Reports to

e-Billing Client Relationship Manager

Summary

The Global E-billing Team is responsible for the processing, monitoring and exception handling of electronic transactions related to the e-billing process. Team Lead-e-billing is responsible for ensuring that electronic payment invoices are transmitted through the systems of Client within the defined SLAs.

This requires identifying transaction rejections, analyzing rejection reasons and resolving subsequent issues that pose a barrier to successful transaction submission. The Assistant Manager is responsible to work collaboratively with client teams and e billing vendors and is ultimately responsible for getting the e billing transactions processed.

 

Key responsibilities

 
  • Working with client's billing teams and vendors to enable data integration across the various e- billing platforms.
  • Provide technical support to users or clients regarding the maintenance, transaction processing systems or applications related to billing.
  • Review existing or incoming data for accuracy, usefulness, quality, or completeness of documentation.
  • Act as a bridge between both technical and non-technical teams.
  • Work closely with application development/support teams on integration solutions for new projects and enhancements.
  • Escalate  urgent problems to e-Billing Client Relationship Manager.
  • Ensure continuous improvement and best practice by regularly reviewing policies and processes, and updating as required.
 
  • Ensure that global e-billing activities adhere to the Firm's policies and procedures.
 
  • Develop and Maintain KPI reporting for e-billing.
 
  • Work collaboratively with Executives- e billing and vendors, to resolve setup and submission issues.
 
Skills & Experience
  • Enthusiastic, self-starter/self-learner, flexible and adaptable
  • 6-7  years  experience working in a  Finance  or Electronic Data Exchange teams (specifically billing) of a large firm
  • Qualifications:  Bachelors degree with an MBA from a reputed institute.
  • Prior knowledge of e billing tools like Tymetrix, Collaborati, Ascent, Serengeti, Passport/Datacert, Corridor etc.  preferred
  • Advanced systems and computer skills including MS Office applications required
  • Evidence of working in a high-pressured operations environment
  • Discretion and reliability
  • Excellent time management skills
  • Excellent written and oral communication skills
Client Focus

At Clifford Chance, we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand, anticipate and fulfil the unique needs and expectations of each client.  We call this "Client Focus" and to help deliver this core part of our business strategy, we want to recruit people who not only excel in their field but who are also client focused.

We are looking for people who:

  • can demonstrate a keen interest and enthusiasm to understand their clients' priorities;
  • are self-starters but also team players ready to help others and contribute to the overall success;
  • listen, question and deliver; and
  • are reliable and responsive, who can put the needs of the client first.

In short, we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.

Equal Opportunities

We believe in equality of opportunity for all job applicants and employees regardless of gender, marital status, race, colour, nationality, ethnicity or origin, disability, creed or religion, sexual orientation or age.

 
 

Any Graduate

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